Privacy Policy

Introduction

1. Collect data

2. How we use your information

3. How we share your information

4. Security of your information

5. Cookies and Tracking Technologies

6. Your data protection rights

7. Changes to this Privacy Policy

1.1 Personal Information

1.2 Non-personal information

2.2 Non-personal information

3.1 Third-Party Service Providers

3.2 Legal Requirements

2.1 Personal Information

Welcome. Your privacy is important to us. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our hotel and use our services.

Name
Address
Email address
Phone number
Payment information
Identification documents (e.g., passport, identity card)

To process your reservations and bookings.
To contact you regarding your stay.
To provide customer service and support.
To fulfill legal obligations.
To personalize your experience

We may disclose your information to comply with applicable laws, regulations, or legal requests, including:

To respond to summonses or court orders.
To protect the rights, property, or safety of our hotel, our guests, or third parties.
To prevent or investigate possible irregularities related to our services.
To comply with legal obligations or regulatory requirements.

We have implemented various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, therefore we cannot guarantee absolute security.

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain parts of our website.

Depending on your location, you may have the following rights regarding your personal data:

Right of access – You have the right to request copies of your personal data.
Right to rectification – You have the right to request that we correct any information you believe is inaccurate.
Right to erasure – You have the right to request that we erase your personal data, under certain conditions.
Right to restriction of processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We recommend that you review this policy periodically to check for updates.

We may share your information with third-party service providers who assist us in:

Payment processing
Marketing and advertising
Hospitality and website maintenance
Customer service

To analyze website traffic and usage patterns.
To improve our services and the functionality of the website.
For marketing and advertising purposes, in aggregate form.
To ensure the security and performance of the website.

Browser type
IP address
Cookies and tracking technologies
Aggregated website usage data